What is the nbn™ network?
The National Broadband Network (NBN) is Australia’s first national wholesale-only, open access communications network that is being built to bring high speed broadband and telephone services within the reach of all Australian premises.
The
NBN will utilise three technologies; fibre, fixed wireless and satellite, expected to make possible improved ways for you to connect with one another. Within the next decade, the plan is for every home, school and workplace in the country
to have access to the NBN.
When is nbn™ coming to my area?
We have a handy coverage map where you can check to see if construction has commenced in your location. It pulls information directly from NBN™ ltd., so
it's updated as often as they update their systems. Unfortunately we won’t be able to provide any timeframes if the NBN™ rollout hasn’t commenced in your area.
How do I get connected to the nbn™?
If our coverage map advised your address is ready to get nbn™ broadband, congratulations! All you’ll need to do is pick out an NBN™ plan and fill
in
your details and one of our friendly NBN™ experts will give you a call. If it turns out you need a technician to visit and install some NBN™ equipment, don’t worry - we'll help organise this for you.
Can I keep my existing telephone number to use on the nbn™?
In most cases, we can bring your existing telephone number over to the NBN™ network.
Just call our Sales Team on 1300 835 324 Option 1 to discuss the matter further.
I have existing broadband/phone services. How can I upgrade to NBN™?
Typically your address can be upgraded to nbn™ broadband with little to no downtime.
More often than not you can continue to use your existing services until your new NBN™ equipment has been installed and your service has been activated. In the meantime, you
should check to make sure that current modem will be compatible with your new nbn™ broadband service. Upgrading is simple, just call our Sales Team on 1300 835 324 Option
1to get started.
Remember: Moving to nbn™ broadband will not necessarily cancel your existing broadband and phone services. Once you've upgraded, please contact your existing provider to ensure your old services are cancelled,
otherwise you may continue to be billed for them.